Establishing a Community Health Hub: Overcoming Challenges and Capturing Opportunities to Expand Clinical Services

The pharmacy care and billing landscape is ripe for expanding clinical services. Our first two posts in this series address the challenges and highlight the opportunities related to expanding clinical care. In this final post, we explore solutions that help pharmacies overcome those challenges and provide insight into capturing the opportunities available by establishing your pharmacy as a community health hub.

Prioritize Efficient Clinical Documentation

One of the first tools pharmacies should consider when expanding clinical services is equipping their team with technology that integrates into their workflow. A billing-enabled clinical documentation solution that integrates into your pharmacy management system (PMS) fits the unique needs of delivering and billing for clinical care in pharmacies.

Conducting clinical encounters and improving productivity opens new revenue streams and positively impacts a pharmacy’s bottom line. Providing this vital patient care and streamlining administrative workflows requires solutions designed specifically for pharmacy teams.

Pharmacy-specific clinical documentation technology allows pharmacies to:

• Retain existing pharmacy workflows through cloud-based interoperability
• Connect to your scheduler to help you efficiently manage patient appointments and walk-ins
• Streamline clinical documentation, billing, and communication into a single integrated solution
• Get paid for clinical services with guided, billing-driven documentation
• Support reimbursement through real-time eligibility checks
• Report immunizations to state and federal registries automatically
• Share results with other members of the patient’s care team

A practical clinical documentation solution also simplifies managing patient health outcomes by creating a comprehensive patient health record that includes the patient’s demographics, goals, medication lists, labs, biometric information, and more. Plus, cloud-based interoperability gives pharmacies the power to share data, receive additional data, and connect to other members of a patient’s care team. With documentation and workflow enablement technology designed to support clinical services, pharmacy teams get all the necessary patient information in a single, easily accessible interface.

Leverage Seamless Medical Billing Integration

Combining efficient documentation technology with trusted medical billing capabilities helps pharmacies shift from a medication dispensing business to a clinical care delivery model. A clinical documentation and workflow enablement tool that seamlessly integrates with a medical billing solution can guide pharmacists through everything needed to deliver care, document encounters confidently, bill for clinical services, and get reimbursed for clinical care.

Integrating guided clinical documentation technology with a medical billing solution provides thorough documentation, facilitates medical billing submissions, and streamlines clinical workflows so pharmacists can focus on patient care. This helps pharmacists drive the clinical care decision-making process while enabling reimbursements by empowering pharmacy teams to submit medical claims that meet federal, state, and payor policy and submission requirements.

Pharmacies need advanced technologies to support their evolving role in patient care. A highly secure, scalable, and interoperable technology platform helps pharmacies expand clinical services, boost efficiency, and drive revenue opportunities.

Become a Health Hub for Your Community

Transforming your pharmacy into a community health hub requires embracing advanced technologies to overcome challenges and seize new opportunities. By prioritizing efficient clinical documentation and leveraging seamless medical billing integration, pharmacies can enhance patient care, streamline workflows, and improve financial outcomes.

Learn how XiFin gives pharmacies the solutions and support they need to deliver high-value, high-quality clinical care.

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